Support
Answers to common questions about UK Working Days & Holidays for monday.com, and how to reach us.
Email us
Write to support@impactlayer.co.uk. We reply within 2 UK working days. Tell us your monday.com account name and what you were doing when the problem happened.
Frequently asked questions
How do I install it?
The app is coming soon to the monday.com marketplace. Once it’s live, install it from the marketplace, then add a recipe from the board’s Automations centre.
Want to know when it launches? Email us.
What counts as a working day?
A day in your working week that isn’t a bank holiday in your region or one of your closure days. The working week is Monday to Friday unless you change it in account settings.
Can each board use a different region?
Your account has a default region, set in the app’s account settings, and it applies across your boards. If different boards need different regions, email us and we’ll tell you what the current version supports.
Does it handle half days?
No. Dates and timelines in monday.com are whole days, so the app counts whole working days. A closure day blocks the whole day.
Can it handle part-time weeks?
Yes. In account settings, set a working week such as Tuesday to Saturday. The other days are treated like weekends.
Which time zone does it use?
Your monday.com account’s time zone, or Europe/London if none is set. “Today” in a recipe means today in that time zone.
What are the limits on the free plan?
The free plan covers England and Wales bank holidays and up to 100 automation runs a month. Other regions, closure days and unlimited runs need a paid plan. Prices will be confirmed at launch.
What happens when I uninstall?
monday.com tells the app, and we delete your account’s data on our server within 24 hours. Dates already written to your columns stay as they are.
Privacy and data
What the app stores, where, and how to ask for a copy or deletion is in the privacy policy.